Privacy Policy

Ji99's Privacy Policy
— Your Data, Our Responsibility

Ji99 is fully committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.

Last updated: January 2026
How we Data protection do

Ji99 takes your privacy seriously. Here's a quick overview of the key principles behind our data protection framework.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can access your information.

Control over personal data

You can view, correct, or request deletion of your personal information at any time.

Your data is never sold

Ji99 never sells or unlawfully shares your personal information with third parties.

Secure servers

Your data is stored on secure, internationally certified servers. Regular security audits are conducted.

Cookie Transparency

We are transparent about which cookies we use and why. You have the option to manage your cookie preferences.

Limited data retention

Your data is not retained beyond the period required. Once legal obligations are fulfilled, the information is deleted.

Important: By using the ji99 platform, you are considered to have read and agreed to this privacy policy. Your privacy matters deeply to us, and we are always working to protect it.

01 Introduction and applicability

Ji99 is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy and follow internationally recognized standards to protect your personal information.

This privacy policy applies to the ji99 website, mobile app, and all associated services. When you register, make transactions, or contact us through ji99, the information you provide is handled in accordance with this policy.

  • This policy applies to all registered members and site visitors.
  • Your data will only be used for the purposes described in this policy.
  • Anyone under the age of 18 is prohibited from using ji99 services or submitting any personal information
  • Members will be notified in advance of any changes to the privacy policy.

02 What information is collected

Ji99 only collects information necessary to provide its services. We are deliberate about not collecting data beyond what is needed.

Type of information Description Requirements
Identity information Name, date of birth, national ID number Mandatory
Contact information Mobile number, email address Mandatory
Financial information Mobile banking number, transaction history Mandatory
Device information IP address, browser type, device ID Automatic
Usage data Game history, login times, preferences Automatic
Location data Approximate location (IP-based) Automatic

KYC Verification: For security and legal compliance purposes, ji99 may request a copy of your ID or passport at any time.

03 How data is collected

Ji99 collects your information through several methods. Each approach is transparent and based on your consent.

  • Directly provided information: Information you provide directly during registration, profile updates, or when contacting support
  • Auto Collection: Information collected through cookies and similar technologies while using the site or app
  • Transaction details: Information collected during payment processing for deposits and withdrawals
  • From third parties: Information received from identity verification or fraud prevention agencies
  • Customer Support: Information you provide via live chat, email, or other communication channels

04 Purpose of data use

Ji99 uses your data only for specific, legitimate purposes. Your information is never used for any unauthorized purpose.

  • Account creation, management, and identity verification
  • Processing deposits, withdrawals, and other financial transactions
  • Customer support and issue resolution
  • Preventing fraud, money laundering, and unauthorized access
  • Fulfilling legal obligations and complying with regulatory requirements
  • Providing a personalised experience and relevant offers (based on your consent)
  • Improving platform quality and ensuring security
  • Monitoring gaming behaviour to promote responsible gaming

If you no longer wish to receive marketing communications, you can opt out at any time by contacting our support team.

05 Data sharing and disclosure

Ji99 never sells your personal information. In certain circumstances, limited data may be shared with trusted partners.

  • Payment processor: Necessary information is shared with authorised payment providers to process transactions
  • Identity verification agency: Information may be shared with verified KYC institutions as part of the verification process
  • Legal Authorities: Data may be provided in response to valid requests from courts or government regulatory bodies.
  • Technology service provider: Trusted technology partners who assist in operating the site and are bound by the same privacy standards
  • Fraud Prevention: Limited data sharing with industry-recognized bodies to prevent unlawful activity

Outside of the circumstances listed above, your data is not shared with any third party. Your information will never be sold to advertisers or data brokers.

06 Cookies & Tracking

Ji99's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled
  • Functional Cookies: Used to remember your language preference and other settings
  • Analytics cookies: Used to understand which sections of the site are most frequently visited
  • Marketing cookies: Used to show relevant offers (you can turn this off)

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect certain site features.

07 Your Rights

As a ji99 member, you have important rights over your own data. We respect these rights and are committed to upholding them.

  • Right to access: You can find out what information ji99 holds about you.
  • Right to rectification: You may request correction of any inaccurate or outdated information
  • Right to erasure: You may request deletion of your data under certain conditions
  • Right to restrict processing: In some cases, you can request that the use of your data be restricted.
  • Right to Object: You may object to your data being used for marketing purposes
  • Right to data portability: You can request a copy of your data in a structured, portable format.

Contact us: To exercise any of these rights, please contact our support team via live chat. We aim to respond within 30 business days.

08 Data protection measures

Ji99 has implemented industry-leading technical and organizational measures to protect your data. Our security framework is continuously updated.

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Two-Factor Authentication (2FA) available for your account
  • Conducting regular security audits and penetration testing
  • Restricted staff access — only authorised personnel can access data
  • Data backup and disaster recovery plans are in place
  • Automatic detection and blocking of suspicious logins and transactions

However, no system can guarantee 100% security over the internet. We strongly advise keeping your password confidential and avoiding logging in from unfamiliar devices.

09 Third-party connections

The ji99 platform may integrate third-party services such as live game providers or payment gateways. These organizations operate under their own privacy policies and are solely responsible for managing their data.

  • Third-party service providers are contractually bound to comply with ji99's privacy standards
  • They are given only the information necessary to provide the service
  • We recommend reading the privacy policy of any third-party service before using it
  • Ji99 is not responsible for data protection breaches caused by third parties.

10 Policy changes

Ji99 reserves the right to update this privacy policy, in part or in full, at any time. The date of the most recent update will be reflected at the top of this page.

  • For significant changes, a notice will be sent to your registered mobile number or email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • If you do not agree to the updated policy, you may request to close your account
  • Contact our support team if you would like a copy of a previous version

For any questions or concerns about the privacy policy, please reach out to our support team. We are available 24/7 to help.

About privacy Frequently asked questions

The most common questions our members ask about the privacy policy

No, ji99 never sells your personal information to third parties. Your data is used solely to provide services, meet legal obligations, and ensure security. This is a core commitment of our privacy policy.

Necessary data is retained while your account is active. After account closure, financial records are kept for a defined period as required by law. Once that period ends, the data is securely deleted.

Yes, you can request deletion of your data. However, certain financial records must be retained for a specified period due to legal obligations. Contact our support team and we will clarify exactly which data can be deleted and which must be kept.

Marketing messages are sent only with your consent. If you provided consent at registration, you can withdraw it at any time through support. Important account-related messages (such as transaction confirmations) will always be sent regardless.

If a suspicious login or transaction is detected, ji99 automatically secures your account and sends an alert to your registered mobile number. Your account may be temporarily suspended for verification if necessary.

Play safe, play with peace of mind

Your privacy is fully protected at ji99. Join today and become part of Bangladesh's most trusted gaming platform.

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