Gaming should be a source of fun — not stress or problems. ji99 is always here to help you play in a healthy, responsible way.
Ji99 believes that with the right environment and the right tools, gaming can always be a healthy form of entertainment.
Set your own daily, weekly, or monthly deposit and betting limits. ji99 ensures your limits are always respected.
When you feel like you need a break, activate a cooling-off period ranging from 24 hours to 6 weeks.
If you need a longer break, activate Self-Exclusion on your account for a period of 6 months to 5 years.
You'll receive automatic reminders when your session time is up. Use the session timer to prevent spending too long playing.
Regular check-ins show you your win/loss record and time spent, so you always have a clear picture of your activity.
Our live support team is always available to assist you with any concerns or questions.
Online gaming has become a popular pastime for many people in Bangladesh. But like any form of entertainment, it's important to set boundaries. ji99 always wants our members to play in a healthy, mindful, and responsible way. Responsible gaming means treating gaming as entertainment — never as a source of income or an escape from problems.
Responsible gaming is at the heart of everything we do at ji99. We believe that a happy, informed member enjoys a far better experience in the long run. That's why we don't just offer games — we build a safe environment where you can play freely and enjoy yourself without any pressure.
Research shows that most people can maintain healthy gaming habits on their own when given the right information and tools. ji99's responsible gaming features are built with exactly that goal in mind.
Keep in mind: Gaming is entertainment. Winning and losing are both part of it. Never chase losses by placing bigger bets to recover what you've lost.
If you notice the following signs, it's important to take them seriously. They may be early indicators of gaming addiction.
A growing tendency to bet beyond your budget
Repeatedly trying to recover lost money
Lying to family or friends about gaming
Skipping work or studies to play
Playing to escape stress or depression
Feeling anxious or irritable when unable to play
Cutting back on daily essentials to spend money on gaming
Repeatedly failing to stop playing despite trying
If you notice any of the signs above in yourself, don't wait — contact our support team or activate the self-exclusion feature right away.
Setting limits at ji99 is quick and easy. You can set your own deposit, bet, and loss limits at any time.
Log in to your ji99 account and go to your profile settings.
From the account settings menu, select the "Responsible Gaming" option.
Choose what works for you — a deposit limit, a loss limit, or a session time limit.
Enter your preferred amount on a daily, weekly, or monthly basis.
Confirm your limit — it will take effect immediately and cannot be changed without the designated cooling period.
| Limit Type | Daily | Weekly | Monthly | Effective immediately |
|---|---|---|---|---|
| Deposit Limit | ✓ | ✓ | ✓ | Yes |
| Betting Limits | ✓ | ✓ | ✓ | Yes |
| Loss Limit | ✓ | ✓ | ✓ | Yes |
| Session Time Limit | ✓ | — | — | Yes |
| Cooling-Off | 24 hours to 6 weeks | Yes | ||
| Self-Exclusion | 6 months to 5 years | Yes | ||
Important: Limit reductions take effect immediately. Increasing a limit, however, is subject to a 24-hour cooling period — this is designed to prevent impulsive decisions.
A few simple habits can keep gaming enjoyable at all times.
If you answer "Yes" to any of the questions below, please talk to us.
Have you ever spent more than your budget?
Has gaming caused conflict with your family?
Have you repeatedly tried to win back money you've lost?
Do you feel uncomfortable when you can't play?
Have you ever skipped work or sleep to play?
If any answer is "Yes," chat with us on Live Chat — we're here to help.
Set a maximum daily or monthly deposit amount.
Take advantage of automatic breaks once a set time has passed.
Activate this for a voluntary temporary break.
Request an extended break or account closure.
Ji99 strictly prohibits registration and gaming by anyone under 18. Age verification is a core part of our safety policy.
Join ji99 and enjoy the best experience in our safe, responsible gaming environment. Your well-being is our top priority.